Caléway Hotel

The hotel is absolutely fantastic in so many ways; a complete hidden gem. From the minute you step in it has a feeling of comfort and cleanliness. The reception area is in the lovely old building, with beautiful golden stone. You then walk down a corridor before you suddenly step into a stunning open atrium that connects the old building to the new extension. We stayed in the "superior" room which is in the extension. The rooms are a nice size with a large double bed with good heating for the winter (we stayed in February). The other rooms are in the old building. Our room was on the top floor at the back (Room R) which has a great view of the city skyline (a bit of a bonus). The breakfast was served in a room in the older part of the building; all beautifully restored and with a view of the outside space (I forgot to say it has an excellent open space/garden). The breakfast is plentiful and varied, with hot food, cereal, cold cuts, toast and pastries (the people complaining about the breakfast must have only eaten one thing their whole trip!). The staff were also very helpful, making us Latte coffee (not put out so remember to ask!!!). The rooms don't come with a kettle, but if you ask you get one! (we did) Same with anything else I imagine. Only one word of warning; don't be put off by the drive up to the hotel. The other buildings on the road can look like a legacy of the 70s, but if you look closely you'll see everything is clean and some of those buildings are boutique shops and restaurants. We reckon that this is because the hotel is in one of the the up-and-coming locations. AND, having walked all over the city, we reckoned that this location was the best; not so tourist crowded but plenty of restaurants. And as I said, once you step into the building you are in a completely different place!

We were pleased to have chosen a hotel on the South bank (Gaia). The north, city side was still very busy and noisy in late October. The Caleway was near to World or Wine (WoW) and many of the Port Warehouses. We visited Taylors, which was well laid out and interesting. The hotel is also within easy walking range of good riverside restaurants towards the bridges. It is an easy 15 minute walk to N side, if you must. What we really liked about the Caleway was its architectural style. Our 2nd floor room had good views over tiled rooves to the skyline of the city N of the river. Breakfast was a good spread: Cereals, scrambled egg, bacon, mushrooms and tomatoes, or cheeses and cold meats, if required. Mini-croissants and pastel de nata not to be missed, if you have room! Bathrooms all clean. Coffee machine in the room not to my liking, but cold milk and a kettle provided on request. Just dont be put off by the unprepossessing street entrance. Its like Narnia once inside.

Everything! Beautiful building - a combination of old and new architecture, decorated with a great sense of style and class. Bed was very comfortable and we enjoyed a fantastic quality of sleep. Location - walking distance to all attractions of Porto Light & view - we stayed in the new section of the hotel on the 2nd floor with a balcony and the views of the city were outstanding! Clean and airy rooms and hallways. Staff - friendly, polite, kind, professional & helpful:-)

Outstanding and attentive service from the owner and all front of house staff after my baggage went missing on fight to Porto. Went well beyond the normal level of service. Breakfast was great. Hotel fascinating. Location so close to the Douro riverside and numerous restaurants was very convenient.

Great location, good breakfast. Modern room and facilities. Staff is nice and helpful. I booked the economy room but there were no windows (actually, 2 but facing a common area inside the hotel, therefore no fresh air or privacy). This was not very clear from the images and description shown online. I pointed this out and was offered a different room, facing the garden without extra charge. I appreciated the way they dealt with the inconvenience